Shipping Policy
Domestic Shipping
We Offer Free Shipping across India. Please allow 1-4 working days for your order to be dispatched. Orders Received on Sunday or during Holidays are dispatched on the next working day.
During busy times, such as holiday periods, there can be processing and shipping delays.
Orders addressed to PO boxes or military addresses, rural domestic addresses require one or more additional days to deliver.
Shipping scenarios change according to political scenarios & government guidelines.
General Scenario
In case we receive a cancellation email and till that time the order has already been “processed” by us, the order cannot be cancelled. Vitagoodyz (Vitagoodyz.com) has the complete right to
decide whether an order should be cancelled or not. Also, the customer agrees not to dispute the decision made by Vitagoodyz (Vitagoodyz.com) and accepts the decision of regarding the cancellation.
Vitagoodyz (Vitagoodyz.com) reserves the right to refuse or cancel any order placed for a product for any reason. This shall be regardless of whether the order has been confirmed and/or the payment has been received. 100% payment shall be refunded and the User shall be informed of the same.
If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available or any other related reason)
any extra cost spent by Vitagoodyz (Vitagoodyz.com) for re-delivery shall be claimed from the User.
Replacement/ Refund Policy by Vitagoodyz (Vitagoodyz.com)
We take stringent measures to ensure that the items delivered to you are in perfect condition.
However, there is a remote possibility that:
● The item may be damaged during transit
● There might be a manufacturing defect
● A wrong item is delivered to you
In only such cases as given above, we will replace the item at no extra cost or refund the complete amount, provided that the request for replacement/return of the item is made within 5 days after receipt of the package after producing all the evidence as requested by Vitagoodyz team.
No returns or replacements will be allowed after the order is processed, except for the reasons given above.
To get a refund or replacement, email us at care@vitagoodyz.com with your Order Number and the Reason for replacement/refund. You can also call us at 18005729227
We shall not be responsible for any items sent to us for return/replacement without our confirmation. If the replacement item is not available, we will try to give the customer the best possible alternatives, but at the end choice of the customer will be final.
If the customer has paid, 100% refund will be given if the product is not available or the product is not shipped.